Website: https://najmahomehealthcare.com/
At Najma Home Healthcare, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and healthcare services. By accessing or using our website and services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification: Full name, date of birth, gender, nationality.
- Contact Details: Phone number, email address, home address.
- Medical Information: Health history, medical reports, prescriptions, and lab results (only when required to provide services).
- Technical Data: IP address, browser type, device information, and cookies when visiting our website.
2. How We Use Your Information
We use your personal data to:
- Provide healthcare services, lab tests, and therapy sessions.
- Schedule appointments and home visits.
- Share accurate medical reports and results.
- Respond to inquiries via phone, WhatsApp, or email.
- Improve our website and services.
- Ensure compliance with legal and regulatory requirements.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information only when:
- Required by law, regulation, or legal process.
- With licensed healthcare professionals directly involved in your care.
- With service providers (labs, payment processors, IT systems) who support our operations under strict confidentiality agreements.
4. Data Security
We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. All medical data is handled in accordance with UAE healthcare data protection laws.
5. Cookies and Website Tracking
Our website may use cookies and tracking tools to improve user experience, analyze traffic, and customize content. You can control cookie settings in your browser.
6. Data Retention
Your information is retained only for as long as necessary to provide services, comply with legal requirements, or resolve disputes.
7. Your Rights
As a user, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw consent for certain uses of your data.
- Request deletion of your data where applicable under the law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧 Email: najmahomehealthcare@gmail.com
📞 Phone/WhatsApp: +971 55 300 7601
🌐 Website: https://najmahomehealthcare.com/
⚖️ This Privacy Policy complies with general international standards and UAE healthcare privacy practices.